NEWS
Privacy Policy
At Medica Wing, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the personally identifiable information that may be obtained from you. By accessing and using our website or mobile application (collectively referred to as the "Platform"), you consent to the terms of this policy.
GENERAL
Only authorized personnel at Medica Wing have access to the information provided by you, and they only use it on a need-to-know basis. We have implemented measures to review and secure your personal information. In the event of any unauthorized use or disclosure of information or if you have any complaints, we will investigate and take appropriate action.
If you do not agree with any provisions of this Privacy Policy or the Terms of Service, please refrain from using the Platform. By continuing to access the Platform and providing your personal information, you indicate your acceptance of this policy and any other online terms and conditions available on the Platform.
If any information you provide violates the terms of this policy, we may delete such information and revoke your access without any liability to you.
ADDITIONAL TERMS
1. Applicability
This privacy policy applies to all users who access the Platform. By submitting your personal information, you consent to its use and processing in accordance with this policy. If you have already provided personal information to Medica Wing before reading this policy or if you disagree with the manner in which your personal information is collected, stored, or used, you may request modification or deletion of your information by contacting us at info@medicawing.com.
Medica Wing keeps personal data of users, and users have the right to request the deletion and destruction of their information. This policy applies to the Platform and any other services owned and operated by Medica Wing. Third-party websites may have their own privacy practices and policies, for which Medica Wing is not responsible. We encourage you to review the privacy policies of such websites.
2. Access
To access our Platform, users are required to create an account. During registration, you will be asked to provide personal information. Some information may be optional. Medica Wing may request additional information to personalize your experience on the Platform.
3. Personal Information
"Personal Information" refers to the data that identifies the user, including their name, identification number, email address, age, gender, or phone number. This information is provided to Medica Wing during registration or at a later time. Personal information may also include sensitive personal information or data, such as passwords or financial account information shared during registration.
It is advised not to provide any Personal Information unless specifically requested by Medica Wing. In such cases, Medica Wing holds no liability for the Personal Information provided.
4. Automatic Information Collection
Our system collects information transmitted over the internet without user control. This includes the Internet Protocol (IP) address used to connect the computer to the internet, login details, email, password, computer and connection information (such as browser type, operating system, and platform), course enrollment history (which may be aggregated with similar information from other users for features and reports), the full Uniform Resource Locator (URL) clickstream to and from our platform (including date and time), cookie number, courses or videos viewed or searched for, and the email ID used to contact customer service.
During some visits, we may use software tools like JavaScript to gather session information, including page response times, download errors, length of visits to specific pages, courses, and videos, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to navigate away from the page.
5. Information Security
To ensure the security of your Personal Information during transmission, we employ Secure Sockets Layer (SSL) software that encrypts the inputted information. It is important for you to monitor the individuals who have access to your password and your computer, laptop, or any other device that can access your account to prevent unauthorized access to sensitive information. Always remember to sign off when finished using a shared computer. However, please note that Medica Wing cannot be held responsible for the transmission of information, including Personal Information shared by you, outside the scope of this policy.
Any transmission of information over the internet is done at your own risk, and we shall not be held responsible for any circumvention of privacy settings or security measures, either by you or any third party.
6. Use of your personal information
When availing our services, you provide Medica Wing with your Personal Information. If the information is incorrect, you can request us to modify or delete it. Medica Wing will take reasonable measures to ensure that Personal Information is modified and used for service provision and compliance with laws. We may ask you to verify your identity before acting on your request to edit or delete Personal Information. However, we cannot guarantee the deletion of all residual copies and archives made by third parties without our knowledge and consent. We retain your Personal Information only as long as required for service provision or as mandated by Indian law. We may also transfer your Personal Information to third-party service providers as needed, such as for transaction authorization or sharing financial data. By using our services, you consent to such transfers of Personal Information.
Medica Wing uses your Personal Information to present services on the platform effectively, secure the platform, make improvements, fulfill our obligations to you, and communicate with you. Communication may include calls, texts, or emails for transactional, service, or promotional purposes.
If you wish to stop receiving communication from us, you can opt-out by contacting us at info@medicawing.com.
7. Exceptions
Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Medica Wing, our users or the public as required or permitted by law.
USER CHOICES WITH REGARD TO ACCESS OF INFORMATION
At Medica Wing, we respect your choices when it comes to accessing information. We never make unsolicited calls or engage in marketing activities for products or services, unless it directly relates to the purpose for which you provided the information or to address feedback, complaints, or inform you about new features or courses, whether free or paid. It is important that you do not disclose your Personal Information to any unauthorized third parties, and always verify the identity of individuals requesting information.
We communicate with our users through various channels such as calls, SMS, email, or notices posted on our platform. These communication methods may include text, messaging, or calls. If you wish to change your email and contact preferences, you can do so at any time by logging into your account or by sending an email to info@medicawing.com.
REPORT, ANALYSIS & CONFIDENTIALITY
To improve the functionality of our platform, conduct research, perform statistical analysis, and gain business intelligence, Medica Wing may use Personal Information without reference to any specific individual. This information will be used in an aggregated or non-personally identifiable form and may be transferred to third parties and affiliates for research, statistical analysis, or intelligence purposes.
All Medica Wing employees and data processors who have access to and are involved in processing sensitive personal data or information are obligated to maintain the confidentiality of your sensitive personal data and information.
SHARING OF INFORMATION
In the event of a reorganization or sale of Medica Wing's assets, we may disclose or transfer your personal and other information to another third party. Any third party acquiring our assets will have the right to continue using the personal and other information you have provided. To provide you with services on our platform, Medica Wing may share your Personal Information with third-party contractors who work on our behalf. These contractors help us communicate with you or maintain the platform. Generally, these contractors do not have independent rights to share your information. However, certain contractors who provide specific services on our platform, including online communication services and online payment gateway services, may have rights to use and disclose the Personal Information collected in connection with the provision of their services, following their own privacy policies. Please note that we cannot control the actions of other users on the platform with whom you choose to share your Personal Information, and any such actions will be solely your responsibility.
INTEREST BASED ADS
On external websites, Medica Wing may display interest-based advertisements using the information you provide when interacting with our platform, content, or services. Interest-based ads are shown to you based on activities such as subscribing to our platform or visiting sites that contain Medica Wing content or ads. When providing interest-based ads, we adhere to applicable Indian laws and regulations, as well as the self-regulatory principles for online behavioral advertising developed by the Digital Advertising Alliance and the Code for Self-Regulation in Advertising by the Advertising Standards Council of India. For more information about their privacy practices, please contact them directly.
To deliver more relevant and useful ads, we use technologies such as cookies, web beacons, and other similar technologies. These technologies enable us to learn about the ads you see, the ads you click on, and other actions you take on our sites and other websites. This allows us to provide you with a better ad experience by avoiding repetitive ads. Please note that we do not associate your interaction with external websites with your identity when providing you with interest-based ads.
Advertisers or ad companies working on their behalf may use technology to serve ads directly to your browser while visiting our sites. They may receive your IP address and use cookies to measure the effectiveness of their ads and personalize ad content. We do not have access to or control over these cookies or other features used by advertisers and third-party sites. The information practices of these advertisers and third-party websites are not covered by our privacy policy.
REVISION OF TERMS & GRIEVANCE REPORTING
Medica Wing reserves the right to update or amend this policy at any time, with or without advance notice. If there are significant changes in the way we handle your personally identifiable information, we will notify you by displaying a notice on our platform or sending you an email. You can always access Medica Wing's current policy on the information we have about you and your account. However, we are not obligated to notify you of any changes made to the privacy policy.
If you have any concerns or do not agree with the changes in the privacy policy, you have the option to refuse accepting the amendments and can choose to withdraw your Personal Information. To do so, please contact us by writing to info@medicawing.com.
